Data Deletion

Last updated: May 19, 2026

You can delete your sosmedyon account and all associated personal data at any time. This page explains how.

Self-service deletion (recommended)

  1. Sign in to app.sosmedyon.com
  2. Open Settings → Account
  3. Click Delete Account at the bottom of the page
  4. Confirm by typing your email address

Your account and all associated data are scheduled for permanent deletion immediately. The process completes within 30 days.

Email request

If you cannot access your account, send an email from the address registered to the account:

  • To: privacy@sosmedyon.com
  • Subject: Data Deletion Request
  • Include: the email address of the account to delete

We confirm receipt within 3 business days and complete deletion within 30 days.

What is deleted

  • Account profile (name, email, password hash)
  • Organization and workspace data
  • Connected social account tokens and credentials
  • Created content (drafts, scheduled posts, media uploads)
  • Analytics and engagement data attributed to your account
  • Support conversations and notes

What is retained

The following data is kept for legal or operational reasons after account deletion:

  • Invoices and payment records — retained for the statutory period (10 years in Turkey) for tax law compliance
  • Security logs (failed logins, audit trail) — retained for 90 days, then anonymized
  • Aggregated anonymous usage statistics that cannot be linked back to you

Third-party platforms

When you connect Instagram, Facebook, Pinterest, X, LinkedIn, TikTok, YouTube or other social accounts to sosmedyon, we store an access token issued by that platform. Deleting your sosmedyon account immediately removes those tokens from our database.

This does not delete data from the third-party platforms themselves. To remove sosmedyon's authorization on the platform side, also revoke it in each platform's settings:

Contact

Questions about this process: privacy@sosmedyon.com